CAC Optimizer

Grade your acquisition cost in under a minute. See exactly where your pipeline is losing money — and how to fix it.

$

All paid channels — Google, LinkedIn, Meta. Enter 0 if none.

$

CRM, email tools, automation. Divide annual bills by 12.

Total leads per month — form fills, demo requests, signups.

%

% of all leads that become paying customers — full funnel, not just the final opp stage.

$

Average ACV — what one new customer pays per year.

%

% of customers who cancel per year. Pre-filled with industry median (15%) — adjust to your actual rate.

What Is a Good CAC for B2B SMBs?

Customer Acquisition Cost (CAC) measures the total spend required to win one new customer. In B2B SMBs, median CAC runs $300–600 depending on channel mix and deal size. The critical number isn't CAC in isolation — it's the LTV:CAC ratio, where 3:1 is the minimum acceptable and 5:1 is elite.

A common trap: teams benchmark CAC against industry averages rather than against their own LTV. A $2,000 CAC on a $40,000 ACV account is exceptional. The same CAC on a $3,000 ACV account is a structural problem. Context always wins over the absolute number.

$300–600

Median CAC for B2B SMBs

3:1

Minimum Healthy LTV:CAC Ratio

<12 mo

Target CAC Payback Period

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